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Customer Solutions Engineer- West

As a Customer Solutions Engineer (CSE) you will provide product knowledge and technical insights during conversations with both new and existing customers. Working with our Sales team, you will own the technical and functional evaluation of Quick Base, demonstrating the simple power of the platform for Citizen Builders and non-technical resources, building custom proofs of concept, and addressing technical questions to help close opportunities. You will also serve as the technical expert of the Customer Success team, working with existing customers to strategize the most effective use of Quick Base so that enterprises can gain higher value from the platform.

You have demonstrated the ability to lead the planning and development of technical solutions to solve moderate to complex business requirements. In addition to a strong technical background, you have a consultative mindset, always showing high levels of curiosity about customers and their objectives, and leveraging all information sources to drive future conversations.

Responsibilities:

  • Drive Sales Conversion: Evaluate the needs and personas of key decision makers on key high value deals, in order to help Account Executives formulate effective strategies.
  • Improve the Buyer Journey: Gain a deep understanding of prospective customers to customize presentations and demonstrate how Quick Base can help them achieve success.
  • Ensure Best Practices: Work with key customer stakeholders to ensure best practices are implemented for long-term success, including all IT, Security, Technical, and policy concerns are addressed.
  • Enable Customer Success: Drive increased adoption and usage in existing customers by presenting best practices, identifying pain points and resolving issues, and guiding the evolution of the Quick Base platform.

Professional Experience:

  • Experience presenting for varying audiences of different technical experience and aptitude
  • Experience establishing and nurturing relationships at all levels, from individual contributors to C-suite
  • Experience working with relational databases
  • Experience working with SaaS integration services is a plus

Qualifications:

  • BS/BA degree (Computer Science or Business degree preferred)
  • 2+ years delivering technical solutions in software sales, services, engineering, or support
  • Strong understanding of web service technology and protocols (REST, SOAP, XML, JSON)
  • General working knowledge of object oriented programming and scripting languages (JS, PHP, PYTHON, JAVA)
  • Highly curious about Business Process, experience in optimizing and automating processes is a plus
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Customer Solutions Engineer- West

As a Customer Solutions Engineer (CSE) you will provide product knowledge and technical insights during conversations with both new and existing customers. Working with our Sales team, you will own the technical and functional evaluation of Quick Base, demonstrating the simple power of the platform for Citizen Builders and non-technical resources, building custom proofs of concept, and addressing technical questions to help close opportunities. You will also serve as the technical expert of the Customer Success team, working with existing customers to strategize the most effective use of Quick Base so that enterprises can gain higher value from the platform.

You have demonstrated the ability to lead the planning and development of technical solutions to solve moderate to complex business requirements. In addition to a strong technical background, you have a consultative mindset, always showing high levels of curiosity about customers and their objectives, and leveraging all information sources to drive future conversations.

Responsibilities:

  • Drive Sales Conversion: Evaluate the needs and personas of key decision makers on key high value deals, in order to help Account Executives formulate effective strategies.
  • Improve the Buyer Journey: Gain a deep understanding of prospective customers to customize presentations and demonstrate how Quick Base can help them achieve success.
  • Ensure Best Practices: Work with key customer stakeholders to ensure best practices are implemented for long-term success, including all IT, Security, Technical, and policy concerns are addressed.
  • Enable Customer Success: Drive increased adoption and usage in existing customers by presenting best practices, identifying pain points and resolving issues, and guiding the evolution of the Quick Base platform.

Professional Experience:

  • Experience presenting for varying audiences of different technical experience and aptitude
  • Experience establishing and nurturing relationships at all levels, from individual contributors to C-suite
  • Experience working with relational databases
  • Experience working with SaaS integration services is a plus

Qualifications:

  • BS/BA degree (Computer Science or Business degree preferred)
  • 2+ years delivering technical solutions in software sales, services, engineering, or support
  • Strong understanding of web service technology and protocols (REST, SOAP, XML, JSON)
  • General working knowledge of object oriented programming and scripting languages (JS, PHP, PYTHON, JAVA)
  • Highly curious about Business Process, experience in optimizing and automating processes is a plus
Apply

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Software Engineer- Equities Portfolio Implementation

JPMorgan Chase & Co. in New York, NY 1972 mi java web-services design jira middleware
new

J.P. Morgan Asset & Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

Asset Management Technology US Equities is seeking a well-rounded hands-on technologist that is experienced in building systems that support the Investment Management investment cycle with the main focus on Platform & Reporting functions. The candidate will be part of the Portfolio Management/implementation applications development team. The candidate should have strong application development experience in maintaining and equities related systems covering both GUI and server side components. Exposure to decision support systems, portfolio rebalancing, trade by security across multiple accounts is a plus.

The candidate will be responsible for:

  • Analysis of existing applications and workflows and identifying issue areas and recommending possible solutions.

  • Coding, Compiling, Unit testing, integration, packaging and deployment of developed software.

  • Participates in the technical design of Equity Portfolio Management & Compliance application

  • Implementation of business requirements, technical recommendation within timelines agreed with the end users.

  • Collaborate with other developers to share development solutions, experiences, challenges and best practices

  • Ensure overall quality of deliverables is consistent with defined standards

  • Strong experience in a formal development environment.

Technical:

  • Strong core java/rest services experience is required

  • Strong experience in multi-threaded programming and object oriented design is required

  • Strong Server side framework based development experience is required

  • Strong experience building connected, service-oriented applications is required

  • SQLNoSqlBigData development experience is preferred.

  • Middleware messaging MQ, JMS is a plus

  • JIRA, SharePoint, continuous integration tools (Jenkins) experience is a plus

Business Knowledge and others:

  • Ability to work directly with users and technology partners at all levels

  • Deep understanding of Global Equity markets

  • Ability to translate business requirements into technical specifications

  • Good understanding of Equity Portfolio Management/Portfolio Construction/Optimization is a plus.

  • Ability to produce documentation at all levels, client service and technical writing skills, coupled with a strong interest in further developing and integrating systems knowledge with technology skills

  • Dedicated and conscientious

  • Demonstrated ability to produce results in complex environments

  • Team player

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Lead Software Dev - Consultant (US travel required)

ThoughtWorks - North America in New York, NY 1972 mi agile java tdd web-services amazon-web-services
new

Our developers have been contributing code to major organizations and open source projects for over 25 years now. They’ve also been writing books, speaking at conferences, and helping push software development forward -- changing companies and even industries along the way.

As consultants, we work on-site with clients to ensure we’re delivering the best possible solution. Our Lead Dev plays an important role in leading these projects to success.

Curious what makes a developer a Lead around these parts? A lead is:

  • Often the day-to-day primary point of contact with our clients

  • Able to strategically lead a project team to successful delivery

  • Excited to mentor, influence and lead a team of ThoughtWorkers and clients

  • An expert in at least one language or domain, and maybe in 2 or more

**
We believe that to flourish in this role, you're good at:**

Technical Skills

  • Architecture. You should be comfortable working with your team to craft a design: choosing the appropriate technology and designing a solution that both answers the problem at hand, and stays within constraints.

  • Coding. Our Leads never go post-technical. We think that it’s important for technical leadership to continue to code. Our clients don’t all work in one language or platform, and neither do we. As a lead, we’re looking for a breadth of experience in a lot of languages, and expertise in one or two: Java, javascript, and Ruby are high on our list. (Other notables: Python, Scala, .NET, Clojure.) You should also be up to speed on practices like TDD, continuous integration, pairing, and infrastructure automation.

  • Understanding and often playing a major part in the entire cycle of software consulting and delivery, from ideation, to project conception, to UX, to code, to testing, to deployment, and around again.

  • Agile. We believe strongly in agile delivery practices, having implemented them for ourselves and our clients for a long time now. You should be very comfortable working with Agile, Lean and Continuous Delivery practices -- and love it as much as we do.

**Soft Skills **

  • Mentoring a team and bringing them up to speed on new languages and skills. We all learn from each other, but with the breadth of technical experience you’ll bring to the table, you’ll be an invaluable teacher to your less-experienced peers.

  • Thinking big and acting fast. You’ll need a startup mentality with enterprise awareness. That means you can manage competing priorities, that you’re ready to pivot or adjust plans quickly, and that you understand the role you and your team play in major organizations’ tech strategies.

  • Influencing priorities, for both the team and the client. You understand both the business problem and the technical solution, and you’re able to advocate for excellence and effect change when necessary.

  • Finesse. As consultants, we navigate within our client’s organizations to influence big decision makers and win trust. In this job, you’ll be using your people skills as much as your coding skills.

**
And here’s some of the perks of being part of a unique organization like ThoughtWorks.**

  • A real commitment to “changing the face of IT” -- our way of thinking about diversity and inclusion. Over the past ten years, we’ve implemented a lot of initiatives to make ThoughtWorks a place that reflects the world around us, and to make this a welcoming home to technologists of all stripes. We’re not perfect, but we’re actively working towards true gender balance for our business and our industry, and you’ll see that diversity reflected on our project teams and in offices.

  • Continuous learning. You’ll be constantly exposed to new languages, frameworks and ideas from your peers and as you work on different projects -- challenging you to stay at the top of your game.

  • No pigeon-holing: at ThoughtWorks, there’s no applying to new roles. With time, you’ll build trust and credibility and move easily into new roles if you’re inclined, like trying out life in a QA or BA’s shoes.

  • Miles on miles. As consultants, we travel to the client sites every week. At first, you’ll likely travel domestically, but with time, you’ll find opportunities to travel around the world (and rack up some major points along the way.)

  • Support to grow as a technologist outside of your role at ThoughtWorks. This is why ThoughtWorkers have written over 100 books and can be found speaking at (and, ahem, keynoting) tech conferences all over the world. We love to learn and share knowledge, and you’ll find a community of passionate technologists eager to back your endeavors, whatever they may be. You’ll also receive financial support to attend conferences every year.

  • An organizational commitment to social responsibility. ThoughtWorkers challenge each other to be just a little more thoughtful about the world around us, and we believe in using our profits for good. All around the world, you’ll find ThoughtWorks supporting great causes and organizations in both official and unofficial capacities.

A few important things to know:

Projects are almost exclusively on customer site, so candidates should be flexible and open to extensive travel.

Candidates must possess work authorization that does not require H-1B visa sponsorship by ThoughtWorks or dependent EAD.

Not quite ready to apply? Or maybe this isn’t the right role for you? That’s OK, you can stay in touch with AccessThoughtWorks, our learning community (click "contact me about recruitment opportunities" to hear about jobs in the future).

It is the policy of ThoughtWorks, Inc. to provide a work environment free of discrimination. The Company will take affirmative action to ensure applicants and ThoughtWorks employees are treated without regard to race, color, religion, sex, national origin, ethnic origin, veteran status, family status, disability, sexual orientation, gender expression or gender identity. This also includes individuals who are perceived to have any of the aforementioned attributes. ThoughtWorks will adhere to all federal, state, and municipal laws and regulations governing employment.

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